How does our Probe Loan process work?
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Ultrasound Probe Loan Service
Thanks to our extensive stock of more than 15,000 ultrasonic transducer models, at WSA-Ecosondes we can offer you the exclusive LOAN PROBE service (*), where we provide you with an ultrasonic probe of the same model and brand during the repair (service subject to availability).
Our customer service department will first coordinate sending a loaner probe with you. Once we receive it, we will pick up your defective probe and send it to our technical department and laboratory.
(*) This service is exclusive and free of charge for repair offers. The customer has 3 working days to tell us how to proceed.